Contact PaySend Customer Service
PaySend Phone Numbers and Emails
Customer Service Number:
-
(605) 370-5135
PaySend Emails:
How to Contact PaySend Customer Service?
Most Popular Number:
| Total calls: 2 910 | Issues resolved: 100 | Last call: Dec 9, 2024 |
PaySend Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PaySend Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PaySend is 6053705135. 55% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as PaySend may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PaySend Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PaySend is 6053705135. 55% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as PaySend may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call PaySend mainly because of request for information, account, payments and charges.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact PaySend is fm@paysend.com. 79% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
PaySend Website:
PaySend Help Center:
Corporate Office Address:
Other Info (opening hours):
Paysend Group UK:
Cluny Court, John Smith Business Park, Kirkcaldy, Fife, KY2 6QJ, United Kingdom
Paysend Group Canada:
400-906, 12 Avenue SW, Calgary, AB, T2R 1K7, Canada
Paysend Group Russia and CIS:
“Stremyannyy 26” Business Center, Stremyannyy Pereulok 26, 3rd floor, Moscow, 115054, Russian Federation
PaySend Customer Service Reviews
I was served well, my problem was solved well. I had sent money to a wrong wallet number.
I realised it the following way when the right recipient hadn't gotten the money. I sent an email immediately to paysend and was replied instantly. They asked for my details and provided them immediately. After three working days my money was deposited back on my account.
Thank you so much for your kind services.
You are such a competent company. Thank you
Still pending my payment and customer service is very poor.paysenddon't have customers service number.
How Good is PaySend's Customer Service?
Summary of PaySend Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PaySend?
Payments and Charges Question:
- “Scam fraud”
- “Transaction error”
- “Payment not recived”
Request for Information Question:
- “ID verification”
- “Verification”
- “How to cancel a transaction?”
Shipping and Delivery Question:
- “I didn't receive my money”
- “Delayed delivery”
- “My family didn't get my money send to them”
Account Question:
- “Money I’ve left my Uk account but not received by my family yet.”
- “First transfer issues and login”
- “I can access my account”
Refund Question:
- “Refund mony”
- “Refund did not issye”
- “I want my money back to my a compte”
Product/ Service Question:
- “No working”
- “To make a complaint”
- “Pagamento non venuto”
Activation/ Cancellation Question:
- “Cancell my transaction due to wrong Gcash number of Recipient”
- “Cancel my transfer”
- “I want to cancel my miney”
Cards Question:
- “Linked card”
- “Someone transferred my money from my card”
- “Do not transfer money on m'y card”
Return/ Replace Question:
- “Change reciever”
- “Change name”
- “I want you to return my money that was seized from me account please If he returns it, I will say that you are a thief because you wanted my money without me knowing if you wanted it for what business.”
Staff Question:
- “Customer service online is slow”
- “COMPLAINT! *** SERVICE”
- “Customer service”
Website/ Application Question:
- “My paysend app not verify myself”
- “Paysend app open app show me chat or logout”
- “I have been struggling to transfer, your app keep saying error occurred”
Other Question:
- “Неправильно увів цифри припереказі коштів і незнаю де мої гроші”
- “Увів неправильно номер картки і відправив гроші незнаю куда”
- “Block”
Compare PaySend Customer Service To
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