PaySend
PaySend Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PaySend has 2.1 star rating based on 148 customer reviews. Consumers are mostly dissatisfied.
13% of users would likely recommend PaySend to a friend or colleague.
- Rating Distribution
Pros: Fast money transfer, Used to be instant delivery, 100.
Cons: Bad costumer service, Customer service, Customer service is horrible.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PaySend has 2.1 star rating based on 148 customer reviews. Consumers are mostly dissatisfied.
13% of users would likely recommend PaySend to a friend or colleague.
- Rating Distribution
Pros: Fast money transfer, Used to be instant delivery, 100.
Cons: Bad costumer service, Customer service, Customer service is horrible.Recent recommendations regarding this business are as follows: "Careful", "Not use paysend", "I don’t recommend it to anyone because there careless on people’s money", "Don't Use Paysend", "To access my paysend acount".
Most users ask PaySend for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Top PaySend Reviews
"Please give me information"
Dear Pay Send, In August, I made some transactions using Pay Send. I sent money twice through Pay Send. Then, the third time, I sent money through Pay Send...
"Money not received"
this company scam me with 680 transferring from Europe to UAE. money was never received. void at all costs.
Nuremberg, Bavaria
Money not received
this company scam me with 680 transferring from Europe to UAE. money was never received. void at all costs.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Prague, Praha, Hlavni Mesto
Send money in family
Hello mam this Marilyn Cabuhat I just want to know when can receive the money in the Philippine because just now I send to my family the money
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Transaction blocked
My transaction. Transaction no.
130********. It was not received by the receiver. I have been requesting for 20 days but there hasn't been any movement or solution until now.
It's making me nervous. What can I do?
Preferred solution: Deliver product or service ordered
User's recommendation: Not use paysend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have send money For. T.
I have sent money because one of my friends sent me money and I have sent it back, but he didn't take it. Please, T. T.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Theft of money
You lost my money, and you don't want to refund it. I am not happy with the way you're handling my issue.
You're putting me on pending, yet I want to use my money for my children's school fees.
You pretended to send my money, but the receiver didn't receive anything. You showed me that the money was sent successfully when she didn't receive anything.
Preferred solution: Full refund
User's recommendation: I don’t recommend it to anyone because there careless on people’s money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bietigheim-Bissingen, Baden-Wurttemberg
My account is deactivation
Because my old number is blocked already but I have new number this number I already used it now +385953****65 I hoped that I can open my account this is erwin rupa espino
Preferred solution: To activated my paysend account
User's recommendation: To access my paysend acount
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Krakow, Lesser Poland
Please give me information
Dear Pay Send, In August, I made some transactions using Pay Send. I sent money twice through Pay Send.
Then, the third time, I sent money through Pay Send from Millennium Bank. After the third transaction, I noticed in my Millennium Bank account that there were 412pln. However, I didn't know where these came from. I thought Millennium Bank had given them to me.
It turns out something happened with Pay Send instead.
I wrote an email to Millennium Bank and called them, but they said that the money didn't come from their bank. They didn't give me any money. They mentioned that something happened with Pay Send.
I sent the money to my cousin, but I'm not sure what happened after that. Can you please try to explain this to me?
Thanks!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lyon, Rhône
I didn’t receive my refund
Please can you refund my money back I made a transfer on the 25/9/24 and is still pending I need answers please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dubai, Dubai
Satisfied client
I was served well, my problem was solved well. I had sent money to a wrong wallet number.
I realised it the following way when the right recipient hadn't gotten the money. I sent an email immediately to paysend and was replied instantly. They asked for my details and provided them immediately. After three working days my money was deposited back on my account.
Thank you so much for your kind services.
You are such a competent company. Thank you
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Verona, Provincia Di Verona
Transfer Not Paid
I initiated a transfer of 300,00 euro to my NIgerian (Naira Account) as at 11:51 today but till now i have not recieved the money in my account and the money was needed for something very urgent in Nigeria.
Now i am stranded and frustrated
i have written to customer service and but there is no reply.
User's recommendation: Very Poor Customer Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gelnhausen, Hesse
Resolved: Delay on money reversal since 19/05/2023
I sent it to a wrong number and called Airtel customer care and secured it. However, I wrote a mail to Paysend to reverse the payment but am still waiting.
When will I get back my money?
The delay annoyed me and scared me away from continuing to use Paysend because in the case of any problems, they don't resolve it in time. Thank you.
- Send money directly to customer
- Delay on resolving certain issues
Preferred solution: Full refund
User's recommendation: Set paysend system to match out with the number and the name registered coming automatically if one is contradicting money has not to be sent.this will limit on sending to wrong numbers
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stuttgart, Baden-Wurttemberg
Mein Geld ist bis heute nicht nicht rückerstattet. Eine mißfolgte Überweisung vom 29.04.2024. Das ist schade und ich will mein Geöd haben
Ich werde mein Geld rückerstattet haben. Die Überweisung habe ich seit 29.04.2024 gemacht.
Ich bin Romeo Fanou. Meine Nummer ist 0157********
Preferred solution: Full refund
User's recommendation: Mein Geld rückerstatten .
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have need to cancel my transaction
I made a transaction on Paysend but it wasn't with the right person. I requested them to cancel my transaction because it was mistakenly sent to the wrong person. The Paysend team didn't do anything and had successfully completed my transaction, and I lost my 500 dollars.
Preferred solution: Full refund
User's recommendation: Paysend team not respond you when you will be in trouble so be aware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Montreal, Quebec
Refund
I send thé money today bat thé person didint received it i need a refound pleasei i need my money back please
User's recommendation: i need my money back thé person didint received thé money so i need my money back please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I want cancel
I send 3 days ago Manet to uae mashruq card but its just loading I cant take my money can I cancel this my money
- Paysand
- 825 uae
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Exceptionally long delay of Transfer
I am undergoing an exceptionally long delay of a transfer through Paysend.
My payment was processed on 28 Aug. but the money has not been sent until now, 17 Sept.
As many as 20 days have already passed without any results.
I raised this issue many times over the last two weeks through the Paysend apps chatting channel, but failed to get any useful or helpful answer.
They didnt even let me know where the money is now, just repeatedly asked me to wait and wait. They said that there is no compensation policy in place for this kind of exceptionally long delays of transfer with the Paysend at the moment.
I think the Paysend should at least do the two things below for me :
First, the Paysend should let me know where the money is now.
Secondly, if Paysend can not solve the delay within a certain time limit, they should give the money back to my original account first, because I have to get the money available now and I think they can not keep the money so long time.
Preferred solution: Full refund
User's recommendation: ask Paysend to upgrade their services
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